THIEAUDIO Legacy 4
1DD + 3BA Hybrid In Ear Monitor
- The proprietary 8mm poly-membrane dynamic driver
- Knowles TM and THIEAUDIO Customized Balanced Armatures
- 3-Way Crossover Network is integrated into a 2-switch tuning system
- Paired with an OCC 4-core custom cable
- Optional Upgrade EST cable is 2.5mm balanced cable comes with 3.5mm and 4.4mm adapter
- Hand-crafted, tested for Quality Assurance
THIEAUDIO
Thieaudio was launched in 2019 as a creative endeavor of Linsoul Audio. The goal of Thieaudio was to serve as a creative platform for gathering the best teams of engineers to inspire revolutionary audio products for audiophiles and professionals alike. For each project, we hand select the most innovative and renowned engineers in his or her field to oversee the design, engineering, and manufacturing of the products. Gathering the momentum from the success of the Thieaudio Phantom planar magnetic headphones, as well as the Voyager, Legacy, and Signature series In-Ear Monitors (IEM’s), we are committed to the continual expansion on the limits of high-fidelity audio. We welcome you to join us and experience excellence in musical performance.
Legacy Series
The Legacy series capitalizes on Thieaudio’s proprietary Nano-Membrane Dynamic Driver to create a high-performance hybrid in-ear monitor. Geared towards the discerning audiophile and music enthusiast, the Legacy series re-envisions the qualities that make up high-fidelity audio to present a unique combination of enjoyable tuning that also excels in technical performance. With each model of our Legacy Series, we hope to reveal a refreshing new perspective on your daily listening experience, immersing you deeper into the music.
Legacy 4
The Legacy 4 was designed concurrently with the Legacy 5 to provide a unique twist to the lineup. With the beloved budget model, the Legacy 3, and the natural and smooth sound signature of the Legacy 5 in mind, we wanted the Legacy 4 to be a middle ground - both in terms of the tuning and price. Utilizing a completely new in-house 8mm poly-membrane dynamic driver for the low end, the Legacy 4 provides the impactful slam of the Legacy 3 and 5, but with a faster speed and enhanced texture. This new driver, matched with the tried and tested American Knowles ED29689 balanced armature (BA) and intuitive low-mid passive crossover design emphasizes a natural mid-frequency presentation. With a less aggressive crossover design than the Legacy 5, the mids of the Legacy 4 presents a more musical experience that ever so slightly adds a dash of warmth to the overall signature. With the partnership of Bellsing, we have developed a custom dual BA tweeter for the Legacy 4 that perfectly fits the mid BA driver. From the relaxed and smooth treble delivery of the Legacy 5, we have tuned the Legacy 4 to bring more upper treble presence, highlighting upper frequency overtones and details. This tuning and the extremely capable treble extension of our new tweeters brings an even greater level of airiness and shimmer to the mix, making the Legacy 4 an excellent IEM for both professional musicians and music enthusiasts alike. You can trust that the Legacy 4 will provide one of the most natural, accurate, and enjoyable musical experiences among any IEM’s of its class.
Tuning Switch
The Legacy 4 crossover network is integrated into a 2-switch tuning system that allows the user to define the level of bass and mids. This tuning system means you can find the perfect sound signature no matter your musical preference!
A Completely Redesigned Look
Our team has worked hard to completely update our look! Paired with an OCC 4-core custom cable, you’ll find the Legacy 4 in an all new beautiful storage and travel case.
Hand Crafted, Test for Quality Assurance
Each Legacy 4 unit is hand crafted, from the medical-grade German resin, to the internal circuitry, all the way to the painting of the faceplate. You can rest assured that your Legacy 4 is both a one of a kind in design and in line with all of our quality check protocols. Every pair is individually tested for left-right channel matching and inspected for defects prior to packaging and shipment. At Thieaudio, quality always comes first.
Technical Details
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
