KZ ZAX
1DD+7BA Hybrid Driver HiFi In-ear Earphones
- 2*30019 balanced armatures for vocal details
- 2 groups of 50024 balanced armatures for wide sound field
- Ergonomics design for comfortable wearing
1DD+7BA Hybrid Technology.
KZ ZAX adopts one double magnetic circuit composite dynamic driver and seven different types of balanced armatures. With the exquisite and meticulous adjustments, this special configuration of drivers are assigned perfectly to show different frequencies. The strong and powerful bass, the vocal details and the wide sound field are all integrated and transited seamlessly. KZ ZAX is really a product that beyond the limit of acoustic configuration
Dual Magnetic Composite Dynamic Unit&BA
The customized dynamic driver has ultra-conventional strong magnetic driving force and it’s equipped with a 10mm large size PEK spring diaphragm. The balanced armatures combination has a broad sound field and strong analysis which can be widely adapted to a variety of music styles, such as symphony, chamber string music and popular music and so on
Luxury Zinc Alloy Shell. .
For KZ ZAX, we also adopts a mix material for the shell and faceplate. The faceplate is made of Zin alloy while the cavity is made of transparent material with which you can clearly see the inside structure. The Electroplating chromium technology makes it shine like pearl. Beyond that, it also effectively prevents the metal oxidation. It’s like new even after long time use
High-purity OFC Detachable Cable..
The included cable is a oxygen-free copper silver-plated cable, made of 4 strands and 4 cores. The upgraded high-purity cable is the basis of high-quality sound. It greatly decrease the distortion and the sound is crystal clear. Made into detachable ensures future upgradeability. You can easily change it into your preferred cable anytime. Enjoy another experience freely
Customized Shape&Mic Available.
As other models, the ZAX also adopts the ergonomics design based on large data of human ear canals. It will sit snugly and securely in your ear. The custom shape can also greatly isolate the noise. Moreover, it comes with microphone cable too. Choose the version if you need. Enjoy HiFi music as well as not missing any phone call
Technical Details
Customer Reviews
Im using usually headphones ( Cloud Orbit S) and decide to buy something small to replace it sometimes. View some videos about that Kz Zax and buy it. Sound of quality shocked me, can’t believe what this small things can sound like that. Now a question, how sound other hybrid set, with prices over 300-1000$?!?!
Combined it with blasterX g6 which resulted in a constant hiss/noise sound. Im not sure how to get rid of it. I guess the zax is too sensitive. Does not happen with headset or razer in-ears.
Sadly wont use them.
Otherwise great sound.
Hi there,
Thanks for your feedback.
This problem could be caused by a few factors, and here are some potential reasons and solutions:
1.Connection Issues:
Cause: There may be issues with the connection between the KZ ZAX and the BlasterX G6.
Solution: Test the KZ ZAX with your phone to determine if the problem persists.
2.External Interference:
Cause: Other electronic devices or nearby sources of interference.
Solution: Move away from electronic devices that may cause interference. Experiment with different locations.
3.Power Source Interference:
Cause: Electrical interference from the power source.
Solution: Try using a different power source or use power conditioners to reduce electrical noise.
4.Faulty Cable or Connection:
Cause: A faulty cable or poor connection might be introducing interference.
Solution: Ensure that all cables are securely connected. Try using different cables to identify if the issue persists.
If the issue persists, please reach out to our customer support at support@linsoul.com for more assistance.
The price of these for such a quality product completely blows my mind! They sound absolutely fantastic and the build quality is great. Highly recommend
Not comfortable at all, hurt my ears and it doesn't fit normally, tried everything to fix this issue but nothing works and they feel heavy. Whatever... I regret buying them and I really don't know how people can like that. Recommend not buying those earbuds, its expensive and there's no difference between a cheap 5 dollars earphone from aliexpress and those earbuds that just looks expensive and for rich people. I'll never buy any earphones in this website or even if its related to this Linsoul thing ever. They all looks the same so ima stick to my Nothing ear.
Hi there,
Thank you so much for your reaching back.
We deeply apologize for the discomfort you've experienced with the earbuds you purchased. Your feedback is highly valued, and we sincerely regret that the product did not meet your expectations.
If you're open to exploring potential solutions, we would recommend considering different ear tip options. Sometimes, finding the right fit and size for your ears can significantly improve comfort and sound quality. Additionally, experimenting with various ear tip materials or styles might also enhance your overall experience.
While we understand your current frustration, we want to assure you that we are continuously working to enhance our product offerings and address customer concerns. Your feedback contributes to our efforts to provide better audio solutions in the future.
If you have any further questions, concerns, or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us, and we're here to help in any way we can.
At the same time, we also sincerely suggest that you contact us at any time by email support@Linsoul.com if you encounter any problems during use, and we will do our best to solve them for you.
Thank you for taking the time to share your thoughts with us.
KZ ZAX
The IEM is good but there r not giving the same cable that was shown above.
Great sound, incredible IEM for this price, nice buy, thank you linsoul...
clear crisp and loud. not usable because of hiss that can be heard over all music. tried four different sources and the same hiss with all of them :-(
Of all the budget IEMs I've tried, this is by far my favorite. The soundstage is really wide and can really get great detail of all the instruments. It takes quite a bit of eq to get it to my preference, but I highly recommend it!
Je ne vais pas vous faire un long cours sur des notions techniques et des capacité physiologiques variables selon les individus.
Alors la seule chose que je vais dire est : Si vous hésitez à acheter ce produit n'hésitez plus, foncez !
(attention, à mon sens il est important d'avoir un équaliseur sur votre système de diffusion du son, réglage en forme de tête de flèche)
J'ai acheté plusieurs références de casques Linsoul et celui-ci est de loin mon préféré.
Ma femme et ma fille sont devenues des clientes définitives des casques Linsoul en une seule écoute, depuis elles en ont acheté pour tous leurs appareils (PC, MP3, Smartphone)
Je n'ai rien d'autre à dire pour vous convaincre que de faire appel à votre curiosité et votre logique : Depuis que j'ai acquis ce Linsoul KZ-ZAX j'ai laissé mon coûteux sennheiser au placard de façon définitive.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
