Hidizs MS5
4BA+1DD Hybrid 5 Units HiFi In-Ear Monitor
- Hidizs New Custom Liquid Silicone Dynamic Driver
- Denmark Sonion 4 Balanced Armature Driver
- Hidizs Exclusive Solder Process
- Replaceable "Hidizs Pneumatic Sound Tuning Filter™"
- Aluminum Alloy Cavity + Resin Hollow Panel
- New 0.78mm 2pin Detachable Cable Design & 3.5mm Plug
- Human-like Ear Structure Design
- Hi-Res Certification
Hidizs MS5
Hidizs New Custom Liquid Silicone Dynamic Driver - Soft Hymn
MS5 is powered by Hidizs new custom 10mm liquid silicone dynamic driver. This is a sandwich injection molding process. Its body is Kevlar with a thickness of only 0.03mm, surrounded by liquid silicone of 0.45mm. Kevlar has ultra-high elasticity, combined with extremely thin liquid silicone to form a dynamic drive with good elasticity, good transient, high sensitivity and quick response. Moreover, the unique physical characteristics of Kevlar enable the internal losses generated by the dynamic drive to absorb vibration and reduce interference, so that the audio glitch is greatly reduced, and the resulting sound is more natural and soft.
Denmark Sonion 4 Balanced Armature Driver - Chanting Poems Loudly
Combined with MS5's liquid silicone dynamic driver is the Denmark Sonion balanced armature driver. The solid quality of Nordic industry, the quality performance is otherworldly. MS5 is equipped with a total of 4 balanced armature drivers. In the ultra-high frequency, the top E50DT high-frequency composite driver is used, the sound field is extended and smooth, transparent and natural, with excellent resolution and bright sound. The mid-high frequency is driven by the mid-high frequency 2389, which is the source of rich and full emotional details. The low frequency uses 17A003 low frequency driver, the dive is powerful, surging and solid.
The combination of 1 dynamic driver and 4 balanced armature drivers is like a hymn of angels, with clear sound, full dynamics, and long listening without getting tired.
Hidizs Exclusive Solder Process - Grasp the Details Present Perfectly
The solder joints inside the MS5 earphones use Hidizs exclusive compound material containing gold tin wire. Gold element is extremely stable and not easy to be oxidized, which brings many advantages such as stable electronic signal transmission and durable components. It is only used for high-end products, and also improves the fineness of the sound.
Replaceable "Hidizs Pneumatic Sound Tuning Filter™"
MS5's cavity design features an upgraded "Hidizs Pneumatic Sound Tuning Filter™" replaceable technology. It comes standard with three different configurations of tuning filters. The waveform of the air vibration is adjusted by the pre-designed sound tube structure and the density of the tuning cotton. That is, you can feel a completely different sound style without changing products and tuning styles.
Balanced: Rose Gold: Hidizs signature style, suitable for Pop and Folk
High Frequency: Quiet Silver: Smoothness improved, suitable for ACG and Classic
Low Frequency: Charm Red: Full of energy, suitable for Rock and Heavy Metal
Dark Angel Sculpture - Artwork That Walks the World
MS5 adopts a weight-saving one-piece aluminum alloy cavity design. At the beginning of modeling, the thickness and volume of the metal were reduced as much as possible to achieve a balance of strength and weight. By anodizing the surface of the aluminum alloy cavity, an aluminum oxide film is formed on the surface of the panel, which effectively improves the hardness of the surface of the cavity, makes the panel smoother, and reduces the residue of fingerprint marks. And it can reduce the harmonic resonance inside the earphone cavity, reduce distortion, and make the audio signal output cleaner and more stable.
The panel is still made of skin-friendly resin material, and the weight is further reduced through the hollowing process. And after multiple processes such as polishing and spraying, it presents the image of angel wings, like a messenger in the dark night, gazing at the night sky. The space between the panel and the cavity is a rose gold mesh panel, and the overall visual sense is very dazzling. The golden mesh panel can be seen through the hollow wings, which are calm, delicate and profound.
Human-like Ear Structure Design, Comfortable to Wear
According to the ergonomic ear shape, Hidizs redesigned the MS5's earphone front cavity and sound tube. The multi-surface design is adopted, and the shape of the entire cavity conforms to the physiological curve of the standard human ear, which can closely fit the contour of the ear and is comfortable to wear for a long time.
Technical Details
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: In-stock is expected to arrive in 23th May 2023
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
