FiiO BTR5 2021
Portable High-Fidelity Bluetooth Headphone Amplifier
- Ultracompact, Lightweight, and Portable
- Resolutions Up to 32-Bit / 384 kHz
- DSD256 and MQA Support, Bluetooth 5.0
- Balanced and Unbalanced Outputs
A Thorough Core Upgrade with MQA Support
A new addition to the updated BTR5 2021, there is support for MQA Renderer, allowing for high-resolution, master-level sound quality in reasonably sized files well-suited for your mobile device.
Outstanding Bluetooth and USB Performance
Your Bluetooth device can be transformed into a part of a Hi-Res wireless setup by simply connecting it to the BTR5 2021. With the help of the BTR5 2021 and Bluetooth version 5.0, which supports high-resolution formats such as AAC/SBC/aptX/aptX Low Latency/aptX HD/LDAC up to 96kHz, you can get a totally portable yet excellent-sounding setup with your current device. The Qualcomm CSR8675 is a low-power Bluetooth chip with enhanced audio capabilities such 24-bit audio processing and 120 MHz DSP, allowing it to powerfully handle various Bluetooth decoding functions with ease. Utilizing an XMOS XUF208 control chip, the BTR5 2021 is capable of asynchronous audio decoding under USB Audio Class 2.0. As a USB DAC, the BTR5 2021 can decode up to a 384 kHz sampling rate and in native DSD.
FPGA Precision Clock Management
An FPGA is responsible for the transmission and reception of Bluetooth and USB digital audio signals as well as clock management. In the BTR5 2021, after the Bluetooth signal is processed through the FPGA, jitter is greatly reduced and signal stability is improved, completely solving the problem of different clock rates that exist between the different parts of the audio architecture. With the addition of a dedicated FPGA, the 45.1584/49.152 MHz dual crystal oscillators can more accurately reproduce audio signals under various sampling rates during Bluetooth and USB decoding.
Balanced and Single-Ended Outputs
For greater power and detailed resolution, the BTR5 2021 features both balanced and single-ended outputs. In its balanced-audio architecture, each channel is driven separately with its own DAC and amplifier, allowing the BTR5 2021 to produce a purer sound with unmatched finesse and balance. In order to ensure the BTR5 2021 operates normally, when both 3.5mm and 2.5mm outputs both have plugs inserted, only the 3.5mm port will output sound.
OLED Screen and Intuitive Controls
A major feature of the BTR5 2021 is the crisp 0.49-inch 64x32 resolution OLED screen that displays pairing / connection / call status / power status / encoding format / volume data. And with the display, you can call up a menu that allows you to visually view and adjust the charging status, enable car mode, and change filters and EQ settings, etc.
When you connect the BTR5 2021 to your phone, the phone's volume and the BTR5 2021's volume can be adjusted separately, allowing you to better fine-tune the volume to your needs. The BTR5 2021 also conveniently remembers your desired volume.
When a USB connection is detected the BTR5 2021, it will automatically prompt you to turn on USB Audio Adapter mode, which turns off charging to the BTR5 2021, and allows you to use it as an audio dongle for your phone or other devices.
When connected to a phone and acting as a USB DAC, the BTR5 2021 can be configured to purposefully source power from the phone. The dedicated in-vehicle mode allows the BTR5 2021 to automatically turn on and off with the car, further enhancing your convenience.
Scientifically precise, yet intuitive settings allow you to tune the BTR5 2021 to suit any purpose you have in mind, such as channel balancing, filtering with two audio, and EQing with the 10-band equalizer. Of special note is the ability to adjust odd- and even-order harmonic distortion, allowing you to make the music warmer or colder to reveal every side of music yet to be heard.
Download the FiiO Music App (or FiiO Control APP) to remotely control the BTR5 2021, making for a flagship-grade experience.
2 Microphones with cVc 8.0 Noise Cancellation
While the BTR5 2021 has a built-in omnidirectional high-sensitivity microphone, you can use an external microphone in a 3.5mm CTIA headset. When using either set of microphones, you can benefit from cVc 8.0 noise-cancellation technology, which intelligently adjusts microphone gain and effectively suppresses background noise for crystal-clear calls.
Technical Details
Processing Time
This product is in Pre-order period. Pre-orders are provided for items that have not reached us and will take some time to be shipped out.
Pre-order Period: 15-20 working days.
Note:
- No cancellation of orders once ordered.
- All orders to be shipped out sequentially.
Shipping Policy
Which countries do you ship to?
We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.
We cannot ship to addresses that are "PO boxes or APO/FPO".
*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
We have two shipping methods - Standard Shipping and Express Shipping.
Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.
*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.
Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive the order after it is placed?
For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
*Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.
Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.
Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.
What shipping companies do you use?
We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, NinjaVan, and Yun Express
- Express Shipping: DHL Express, FedEx and SF Express
Customer Support
How do I get help for my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.
- Send an email to support@Linsoul.com with an appropriate Subject Title
- Provide your order number and state the issue clearly
- Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.
For other queries, the fastest way to contact us is via our website or Discord
Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.
How do I cancel my order?
Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.
As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.
30-Day Return Policy
Where should I send the product for the return process?
To initiate the return shipment, kindly send an email to support@Linsoul.com within 30 days upon receiving the sealed product(s). The RMA form and details will be provided to you via email.
When must the product be returned after receiving the RMA form and details?
After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.
When will I receive my refund after returning the product?
In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.
